Who we are
Our website address is:
www.prominigent.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the
visitor’s
IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the
Gravatar
service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the
public
in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF
GPS)
included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in
cookies.
These are for your convenience so that you do not have to fill in your details again when you leave
another
comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.
This
cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen
display
choices. Login cookies last for two days, and screen options cookies last for a year. If you select
"Remember
Me", your login will persist for two weeks. If you log out of your account, the login cookies will be
removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie
includes no
personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded
content from
other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and
monitor your
interaction with that embedded content, including tracking your interaction with the embedded content if
you
have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize
and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in
their user profile. All users can see, edit, or delete their personal information at any time (except they cannot
change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of
the personal data we hold about you, including any data you have provided to us. You can also request that we
erase any personal data we hold about you. This does not include any data we are obliged to keep for
administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
Prominigent software Pvt. ltd will do its best to adhere to all deadlines. However, it will not be
responsible for a deadline missed due to circumstances that are beyond its control. These include but are not limited to
issues with deployment, third-party support, occurrence of bottlenecks, communication delays, resource
unavailability and other similar situations.
We give our clients an opportunity to review the content and appearance of websites that are developed
during the project execution and also after completion. We provide a seven-day window by which the client can come
back for revisions, failing which we will automatically consider that it has been approved and accepted.
Copyright to logos, files and data supplied by the client will be owned by the client and the client will
grant Prominigent software Pvt. ltd the authority to modify and use them. Obtaining relevant copyrights of any
third-party material will be the client’s responsibility. The responsibility of granting Prominigent
software Pvt. ltd the copyright permissions also lies with the client. Prominigent software Pvt. ltd is insulated
from any claims that arise from the materials provided by the client. This could be as a result of improper
copyright permissions or negligence by the client. We consider the contract a guarantee that the client has taken care
of these issues. Prominigent software Pvt. ltd reserves the right to ask for evidence that expresses the
authority and permission.
Prominigent software Pvt. ltd does not assume responsibilities for any changes caused by the client or a
third-party. These could include but would not be limited to deletions, modifications or additions. However,
Prominigent software Pvt. ltd could be willing to rectify these for an additional charge.
Payment Conditions
We accept cheque, bank transfers and cash; however, we could decline payment in any of these forms and this
is a right that we reserve. We also reserve the right to take back any of these payment methods and to change the
pricing at any given point without any prior notice.
A cancellation fee could be charged if the client cancels or discontinues the project midway. This fee could
be in accordance to the state of the project at the point of discontinuance or cancellation
Legal action will be initiated in case there is a nonpayment of overdue amount or cancellation fees.
Conditions regarding support and third-party
Prominigent software Pvt. Ltd provides free-of-cost support during the first month after launch. Following
this period, support is charged on an hourly rate as agreed upon. This support would only include bug fix and
e-mail support. Change in rules, architecture, and enhancements/add-on are beyond the scope of this support.
Third-party product/services and support that are integrated into the website and demand payment, licensing,
copyright and the like will be client’s liability and responsibility. These could also be procured on behalf
of the client by us for a fee. This fee would not include out-of-pocket expenses or claims by third-party.
Prominigent software Pvt. ltd does not provide any guarantee or warranty for any third-party products or
services used.
Prominigent software Pvt. ltd considers any third-party upgrade of services and products beyond its scope,
and may warrant a revision in price considering the feasibility per its discretion.
Conditions that Guide Add-on/Enhancement, Rework & Billing
We have a “modification management” process in place where the additional work that is beyond the scope of
the original project is billed. Additional work after wireframe signoff would attract increase in charge and
extension of deadline.
Prominigent software Pvt. ltd has a policy of doing minor tweaks at no additional charge but if it is found
that undue advantage is being taken by abusing this policy, we charge extra. The charges could range from $10 to
$15 per hour. A list of these additional tasks would be made and provided to the client.
Prominigent software Pvt. ltd usually conforms to the project budget but certain add-ons or enhancements may
attract additional fees, which would be communicated to the client in advance.
After the approval, any tweak or rework is considered an add-on and is charged separately.
All payments are to be made by the due date without any discounts, debt settlement, or deductions.
Liability Limitations
Prominigent software Pvt. ltd exercises reasonable precautions and skills while executing the project.
Having said this, we exclude ourselves from any representations, keeping us away from any express or implied
warranty in terms of correctness, quality, timelines or accuracy of the service.
Prominigent software Pvt. ltd excludes its employees, contractors and itself from the following: Any or all
liability due to omissions, time, any negligence, etc., that can damage the functioning of the website. This
exclusion of liability also includes damage to artwork, content or data provided by the client. The losses
could be due to negligence or any other reason.
Excluding personal injury or death as a result of omissions or negligence, Prominigent software Pvt. ltd
shall not be held responsible for any damages that arise from the tort, contract or otherwise. The damages could
be loss or reduction in profit or any claims made by third-party.
We do not hold ourselves responsible for the performance of third-parties and we shall not be held
responsible for their inefficiencies.
Delivery and Approvals
The projects are usually divided into various stages and the work commencement on the next stage only begins
once the payment for the completed stage is made as per the agreement.
On completion of the project, the developed website would be uploaded to the customer end of our website for
approval. The website is transferred to destination server after approval. However, we reserve the right to
delay this transfer until the full realization of payment is done.
All the material and codes developed will be transferred to the client upon completion and the ownership is
only transferred to the client post full payment.
Prominigent software Pvt. ltd holds the right to publish the completed projects for the purpose of reference
to generate new customers. If the client wishes to prevent such usage, we must be informed well in advance and
appropriate approvals shall be obtained.
Timescale
We put in our full efforts to complete the project on time. We begin the work on clients’ projects only
after receiving the agreed upon deposit that could be anywhere between 30 to 50% of the agreed price. However, the
timelines may need to be extended depending on the factors that are beyond Prominigent software Pvt. Ltd
control.
Jurisdiction
All the terms shall be interpreted and governed as per the Indian law. All parties irrevocably consent that
Indian courts would have the exclusive jurisdiction towards settling disputes that originate from, in
connection or under the terms and conditions listed here. You confirm the acceptance of these terms and conditions when
you place an order with us.
Severability
In case any one or more of the points in the terms and conditions delineated here is deemed illegal, invalid
or unenforceable, the rest of the points will still remain unimpaired and the order and/or agreement would not
be held void for this particular reason. The point in question would be replaced by one that comes close to the
intent expressed in it.
